- Generally in DOP Finacle we use the menu HACXFSOL to transfer the account from one SOL ID to another SOL ID.
- Suppose if the account transfer is completed in the Counter level and by mistake for any reason if the counter PA forgotten to know the instruction number we can trace the instruction number by using the menu HAFI.
- The step by step procedure to find the instruction number is mentioned below.
Step by Step Procedure to find the instruction number using the menu HAFI
- Invoke the menu HAFI then the system will display the following screen as mentioned in the below screen shot.
- In the next step enter the following details as mentioned below
- Enter the Table Short Name as "ATT"
- Give two blank spaces in the Ref. No. field.
- Enter the filed Entered By as "User name of the person who have done transfer transaction"
- Entered the field Entered on as "Enter the date of transaction"
- Select the Authorized option as "Not Authorized"
For reference find the below attachment as mentioned in the below screen shot.
Then click on GO then the system will display the below screen as shown
In the above example instruction number given by the system is "300095" note down the instruction number.
- Verify in the supervisor login using the menu HACXFSOL by entering the above instruction number.
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