Solution for MIS/TD/SCSS INTEREST TO SB A/C NOT SHOWN IN LOT OF SB IN DOP FINACLE

• As you all know that Directorate has issued SB Order No. 12/2015 to use of SB Account at the time of payment of maturity values and interest payment. 
• SOLs has started to payment of interest in HTM by using the transaction type as "Customer Induced" i..e, credit their interest in SB Account. Many SOLs are reporting an issue not showing of transfer interest payment transaction in SB LOT.

Root cause of Problem :-

•  CPA(counter PA) might forgot to fill the Transaction Particulars field. The transactions done without filling the contents in the Transaction Particulars field those transactions does't appear in LOT.
• For example find the below screen shot 

Solution for the above problem

• While performing the transaction in HTM using the transaction type as Customer induced enter the remarks in the Transaction particulars filed as MIS account(account number) Interest Transfer or SCSS account(account number) Interest Transfer or TD account(account number) Interest Transfer.
• For example if you are giving the payment for MIS account number 1234567890 then in the transaction particulars filed enter as " 1234567890 Interest Transfer " as shown in the below figure then the amount will reflect in SB LOT.